Frequently Asked Questions

I want to become a patient

You can start the process of becoming one of our patients by going to the following link.

Once we have your details, our team of highly trained Practitioners will review your case with Renee on the following Monday. We’ll then make any recommendations for you.

To note, in most cases initial consultations require blood work from within the last 6 months in order to proceed with an appointment. If you do require up-to-date blood work, the biomarkers required will be sent to you along with your recommendations.

Please allow additional time for bank holidays.

What is the process for getting booked in

Once you fill out our enquiry form you will be sent an email asking you to complete our New Client In-Take Form.

If you indicate you’ve not had a blood test recently (within the past 6 months) then you will receive information on how to proceed with this and your booking will be on hold until you let us know you have confirmed a GP appointment or ordered a Forth Finger Prick Test.

Once complete this new Client In-Take Form will be reviewed by Renee and our team of practioners on Monday (Please allow for some delays when there is a bank holiday)

During this review you will be assigned the practitioner or service (EN:SPIRE) best suited to your needs.

Following this you will be sent a proposal outlining the terms of our service and an option to pay & book your first session.

If you do not have a recent blood test then we usually look to add an additional 3 weeks on to this appointment lead time to allow you sufficient time to book a GP appointment, have the tests and receive the results.

We have partnered with Forth to provide a finger prick test design by our very own Endocrinologist Dr Nicky. 

If you order a Forth test you will generally receive the kit within 24 hours and results within 5-7 days after you have completed the kit and returned it.

What are the current wait times?

You’ll be able to see exact waiting times in our proposal however currently you can expect the following approximate waiting lists:

Appointments with one of our Practitioners: 1-3 Weeks

EN:SPIRE Clinic Appointments: 8-12 Weeks

Appointments with Renee: 8-12 weeks

Why do initial appointments require a blood test?

Firstly we like to look at our clients as a whole person and not just their issues and disordered eating history, and for that we have to look inside.

Blood Biomarkers are useful tools that monitor how your body is responding to your training and lifestyle.

The body is a complex interaction of processes from hormonal, physiological and biochemical.

When we train these processes can influence our progression but can also become disjointed and unbalanced, resulting in a poor outcome. By monitoring these processes via biomarkers, an athlete and/or dancer can start to understand how their body is responding to their training load. It can provide key information regarding inflammation, deficiencies and also hormonal cascades necessary for optimal performance.

By understanding how your training load is impacting your overall health, you can make the relevant adjustments to ensure progression.

Certain biomarkers, such as those involved in inflammation, immune and bone health can tell us if someone is at high risk of injury or illness. By identifying this early on, it can prevent a potential longer break from sport.

Female athletes

While the role of the male reproductive hormone, testosterone has been regularly linked to sports performance, little is ever said about the role of the female reproductive hormones. Regular natural menstrual cycles are an indicator of health in females. It suggests that the balance of energy availability against training load is being met and thus adaptation can occur. By understanding the levels of your female reproductive hormones, you can ensure that optimal health and performance is achieved, in those athletes where disruption is detected.

Our body is a made up of a series of complex systems; it works on feedback loops which helps to maintain homeostatic control. Our lifestyle, that is, what we eat, how active we are, our stress levels, and our sleep can impact any one of these processes. Blood biomarkers can tell us a lot about our health status.

For example, if you are feeling unusually tired, could this be due to a deficiency in iron, B12 or Vitamin D?

What are your hours of operation?

Our inbox is managed between the hours of:
10am – 5pm UK Time  – Monday to Friday

We are a small support team. Please allow for additional response time if messaging outside of these times.

Appointments with Practitioners vary dependant on availability and the practitioner however availability is shown clearly prior to engaging with our service.

I live outside of the UK or I am unable to travel to Kendal, England. Can I still make an appointment?

Yes, most of our appointments are conducted via video calls, but Renee also offers Face to Face appointments if preferred. For more information please click here.

I have filled out my one to one form and sent my blood work and have a question:

If you have filled out the one-on-one form, sent blood work information, and are emailing to let us know, your enquiry will be answered within the next 7 days.

I have received my proposal for my first appointment and have a question:

If you have received a proposal for your first appointment, please fill this out before making further enquires in order for us to best serve you.

I want to make changes to my appointment:

If you are emailing to make changes to your appointment, please note that Renee is fully booked for the next 8-12 weeks. Appointments will be placed after this time or slotted in at the earliest opportunity due to cancellations. 

Please note that requests to cancel or reschedule less than 72 hours before your appointment will result in you losing your booking.

I have medical insurance, can I use this to claim against your services?

If you have a medical insurance claim, your appointment must still be paid in full. This cost can then be claimed back via your insurer, if compatible. We can not guarantee they will reimburse the full amount.


Renee McGregor

Renee is a leading Sports and Eating disorder specialist dietitian with 20 years experience working in clinical and performance nutrition, with Olympic (London, 2012), Paralympic (Rio, 2016) and Commonwealth (Queensland, 2018) teams.

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